Privacy Policy

Codeit Softwares Limited General Privacy Policy

The safekeeping of your personal information is important to Codeit Softwares Limited a company registered under the laws of India, situated at C-20, South City-1, Gurugram. We are committed to doing what is required within the legal and regulatory framework in which we operate to keep your data secure and confidential. By your information means any information about you that you or third parties provide to us. This privacy policy explains how the OneStop may collect, share, use, and protect information when you visit or use any service offered by the OneStop.

Questions, comments and requests regarding this privacy policy should be addressed to mailus@codeitsoft.com or info@onestop.global with the subject heading Privacy Policy.

Personal Information Collected

When you open an OneStop account we ask you to provide certain personal information that can be used to contact or identify you.

User Profile

When You create a user profile in the Services and confirm being the holder of a certain number, OneStop will collect the information provided by You. In order to create a user profile, You must register Your first name, last name and email. Additional information that may be provided at Your option include, but is not limited to, phone number, photo, gender, street address and zip code, country of residence. OneStop may supplement the information provided by You with information from third parties and add it to the information provided by You e.g. demographic information and additional contact information that is publicly available.

Installation and Use

When You install and use the Services, OneStop will collect personal information from You and any devices You may use in Your interaction with our Services. This information may include e.g.: geo-location; Your IP address; device ID or unique identifier; device connection information;access to device address book; device log and event information; logs You use and other information based on Your interaction with our Services such as how the Services are being accessed (via another service, web site or a search engine);

Contact Information

For Gate Pass Creation

OneStop has a feature which is called “Pre-Approved GatePass”. This feature enables the users to invite someone to their office / premise at a specific date and time for a seamless entry to their premise.

Location Information

With your consent, we gather and utilise location data from your device. when you choose to utilise location-related services, such as when you opt to view nearby places or locations that other people have shared with you, or when you choose to share your location with your contacts. You may find specific settings for location-related information in the device settings or the in-app settings. We use IP addresses even if you don't use any of our location-based services.

Camera/Gallery/Storage Information

Many of our services demand that we take pictures and gather other data from the camera and photos on your device. For instance, unless we have access to your camera or photographs, you won't be able to send snaps and photos from your camera roll. All the below details are not mandatory to provide. You have a choice to upload or not.

Images on User Profile

1. We also collect visual information through the images that you post to our services, including your profile photos. Your Onestop profile and the posts you make are publicly accessible, which means anyone can see your profile photo, name, and description about yourself if you add that information.

Images on Company Profile

1. We collect company logo prominently in the company profile image. The logo should be clear, easily recognizable, and represent the essence of the company. The logo which you using here will appear a sit is on your transactions. And we also collect some company profile related documents like (director images, din,cin pan ,vat, moa and aoa document) which are non mandatory. You have a choice to upload these files to track all company related document at one place.

Images on Contact

1. We collect your visiting card, voter Id, aadhar, gst,pan vat, & CST document images (non mandatory), you have a choice to upload the details while creating your client/vendors for kyc.

Images on Item creation

1. We collect item (product) image while creating the item on onestop to easily understand the product name/description.

Images on Gate Pass

1. We collect Visitors /Vehicles provide identification documents like driver's licenses, ID cards, or passports and can take a photo of the visitor, Vehicle or material and link it to their visitor pass record.

Images on Material Bin

1. We capture images that clearly show the quantity and arrangement of items within the bins.

Images on Material offload

1. We collect images of material offloading, like (weight slip, containers images,container seal and other inside inspection images) could depict various scenarios and processes related to the unloading of materials from one place to another.

Images on Manufacturing (furnace data)

1. We collect images to show the external structure of different types of furnaces. Images might depict the process to verify the accuracy of the gas/oil pressure in production.

Images on Weighbridge

1. A weighbridge is a large platform used to weigh vehicles and their contents. This is a display unit that shows the weight readings and needs Gross and Tare Weight to calculate the Net Weight. We collect these images to verify the user's input details.

Images on To Do

1. We collect your tasks, information and resources to uploading into a TO DO module can be a helpful way to keep in one place.

Images on Scan

1. We collect your image to scan the QR code to process the data and take the appropriate action on it.

Attachment on CRM (Customer Relationship Management)

1. We collect your files to update the your remark/note data on CRM .

USE – How we use the information we hold

We use the information discussed above in a number of ways to improve and personalize our services.

1. Verifying your identity (such as when you access your account information);
2. OneStop will request you for the mobile number of the person you wish to invite for gate pass and thus we request the user to enable OneStop to access their contact list.
3. Location information is use to know the your location where you access features like share location with any other user or provide the location information about your transaction.
4. Images from device camera or gallery is used to display on user profile & camera to scan the QR code for data processing.
5. All the above information /data we collect to improve the efficiency of the OneStop Services.
6. Managing your preferences
7. Operating, evaluating and improving our business (including developing new products and services; improving existing products and services; performing data analytics; and performing accounting, auditing and other internal functions);
8. Complying with and enforcing applicable legal requirements, relevant industry standards, contractual obligations and our policies for example, obtaining proof of identity to enable us to meet our anti-money laundering obligations
9. For any other purposes that we may specifically disclose at the time you provide or we collect your information.

We may process the following sensitive personal information about an individual in the following circumstances

Other issues about how we use personal information:

1. Please note that we may process your personal information for more than one lawful basis depending on the specific purpose for which we are using your data.
2. We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.
3. Please note that we may process your personal information without your knowledge or consent where required or permitted by law.
4. We may collect, use and share aggregated data such as statistical or demographic data for any purpose. Aggregated data may be derived from your personal information but is not considered “personal information” in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your website usage data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect aggregated data with your personal information so that it can directly or indirectly identify you, we treat the combined data as personal information which will be used in accordance with this privacy policy.

Share – Who we share this information with

The information about you collected by OneStop shall not be disclosed for purposes other than those stated above without your prior consent PROVIDED HOWEVER that we may share information in the following circumstances:

1. Independent third-party service providers who you (or a third party properly authorised to give instructions on your account) ask us to share information with, for example, payment initiation or account information services. If such information is shared with these third parties, we will have no control over how that information is used. You (or the person(s) with authority over your account) will need to agree the scope of such use directly with the third party.
2. With regulatory bodies and public authorities to the extent required by law.
3. We may also disclose personal information we hold to third parties if we are under a duty to disclose or share an individual’s personal information in order to comply with any legal obligation, or in order to enforce or apply any contract with that individual or other agreements; or to protect our rights, property, or safety of our employees, customers or others. This includes exchanging personal information with other companies and organisations for the purposes of fraud protection.

Safeguards: If we use a third party data processor to process personal information on our behalf, we will obtain contractual commitments to safeguard the security of the personal information to ensure that the third party only acts on our instructions when using that personal information and that the third party has in place appropriate technical and organisational security measures to safeguard the personal information.

Direct Marketing

If you have visited our website and/or social media pages, we may sometimes use the personal information you have provided to assess usage patterns and provide you with advertising we believe may be of interest to you.

As indicated above, we may use your personal information to provide you with information about services that may be of interest to you and we may contact you about these by email, text message, post or telephone call. This is known as direct marketing.

Examples of direct marketing may include:

1. Sending promotional emails about new products, special offers, customer events or other information which we think you may find useful or interesting using the email address which you have provided;
2. With regulatory bodies and public authorities to the extent required by law.
3. Contacting you for market research purposes (by email, text message, post or telephone call).

We may also disclose your information to third parties (including our subsidiaries, our ultimate holding company and its subsidiaries) for required reporting throughout the Group, marketing and any other purpose which would enable us to serve better serve your needs.

Your Rights

You have certain rights regarding your personal information, subject to applicable legislation. These include the following rights to:

1. Request that we supply you (or a nominated third party) with an electronic copy of the personal information that you have provided us with (Note that this right only applies to automated information which you initially provided consent for us to use);
2. Inform us of a correction to your personal information;
3. Object to particular ways in which we are using your personal information (subject to certain rights we may have to override this request).

Your ability to exercise these rights will depend on a number of factors and in some instances, we will not be able to comply with your request e.g. because we have legitimate grounds for not doing so or where the right doesn’t apply to the particular data we hold on you. Please contact us to update or correct your information if it changes or if the personal information, we hold about you is inaccurate. We may modify or update this privacy notice from time to time.

Retention of Data

We will keep your personal information for as long as we have a relationship with you and/or as long as we are legally required to do so. We will only retain information that enables us to:

1. Maintain business records for analysis and/or audit purposes;
2. Defend or bring any existing or potential legal claims;
3. Maintain records of anyone who does not want to receive marketing from us;
4. Deal with any future complaints regarding the services we have delivered;
5. Assist with fraud monitoring; or

We will take all reasonable steps to destroy, or erase from our systems, all data which is no longer required. You can delete your OneStop account at any time (including if you want to revoke your consent to our use of your information pursuant to applicable law) using our in-app delete my account feature. When you delete your OneStop account, Your all data will be deleted from our servers as well as any of your other information we no longer need to operate and provide our Services. Be mindful that if you only delete OneStop from your device without using our in-app delete my account feature, your information will be stored with us for a longer period.

We may sometimes anonymise your personal information (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further reference or notice to you.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Children’s Privacy

These Services do not address anyone under the age of 18. We do not knowingly collect personally identifiable information from children under 18. In the case we discover that a child under 18 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.